Repair Services

Mastel is committed to providing customers with quality services,  expert craftsmanship, and personalized attention to your needs. All devices are evaluated, followed by a service recommendation and quote.  We will only perform services after receiving customer authorization. Please contact us in regard to your specific needs.

Clean & Sterilize Device

Clean & Sterilize Device

For the safety of our staff please send in clean devices.

Package Device Securely

Package Device Securely

Detailed Packaging Recommendations Available Here

Ship Via FedEx or UPS

Ship Via FedEx or UPS

Ship to:
Mastel Precision Surgical Instruments inc.
ATTN: Repairs
2843 Samco Rd. Suite A. 
Rapid City, SD 57702

Review Estimate & Aprove Repair

Review Estimate & Aprove Repair

Upon receiving your device Mastel’s trained technicians will clean and inspect the device. After inspection evaluation results and a repair estimate will be emailed to the provided contact information for review and approval.

Diamond Knife Services

FREE $95 Value

(Customer Covers Shipping)

Starting at $195

Clean & Precise : Inside & Out

Starting at $195

Refurbished Functionality

Starting at $345 Rehone
$395 Remount

We repair all brands of Diamond Scalpels.
Ask about our upgrade and trade in options.

Instrument Services

Inspect      |      Clean      |      Recondition

Phaco Tip Refinishing

Mastel is able to refinish your new or used multi-use phaco tips to a better than factory finish. Mastel finished phaco tips provide a more efficient emulsification of the cataract.

Phaco Tip Release Form

Testimonials

  • Standing By You

    I just wanted to say thank you for being the BEST supplier I have had the opportunity to work with over the years. Mastel not only stands by their product but goes out of their way to keep us on top of our game by your rapid turnovers and helping to teach our sterile processing and ophthalmology team the best ways to handle this vital and necessary part of our instrument sets.

    Please share MY gratitude with them.

    Lynnette Dengler
    Opthamology Coordinator
  • Quality Staff

    “Craig” with Mastel Precision is awesome; he provides excellent customer service. 
    Their quality of service on Diamonds and turnaround time couldn’t be better.

     We really appreciate working with them. 

    Delane Mayhew
    Supervisor / Administrative Assistant
  • Quality Service

    To all Service personnel:

    Mastel Precision has been servicing our diamond knives for many years.  We never had a single problem with the work they’ve done with our knives, the knives always come back in pristine condition, their service technicians really know what they’re doing.  The service personnel are very professional and always willing to help, I had a few odd requests in the past and Craig made sure that he found the best possible way to help me.

    Thank you All!

    Henry De Lima
    MSO II  -  SPD Manager/Equipment Manager

Subsidiaries

Licenses

Health Canada

Certifications

ISO 13485 : 2016 (MDSAP Audit Model Edition 2)

DIN EN ISO 13485 : 2016 + AC : 2017-07

EN ISO 13485 : 2016 + AC : 2016

ISO 13485 : 2016

In God We Trust.
2843 Samco Rd. Suite A.
Rapid City, SD 57702
+1 (800) 657 8057
+1 (605)-343-3631

Our Company

In God We Trust.