Frequently Asked Questions
About
What does Mastel Surgical specialize in?
What does Mastel Surgical specialize in?
Mastel Surgical specializes in precision ophthalmic surgical instruments, including diamond knives and microsurgical instruments, as well as sterile processing, endoscopy and surgical suite products. Mastel also provides instrument repair services and SteriBest® OEM and private-label solutions.
How long has Mastel Surgical been manufacturing ophthalmic instruments?
How long has Mastel Surgical been manufacturing ophthalmic instruments?
Mastel Surgical was founded in 1981 and has more than four decades of experience in ophthalmic surgical instrumentation. The company is particularly known for precision diamond knives and scalpels designed for ophthalmic surgery.
Who uses Mastel Surgical products?
Who uses Mastel Surgical products?
Mastel products and services are intended for qualified healthcare professionals, hospitals, ambulatory surgery centers, sterile processing departments and authorized medical device distributors. Mastel products are not intended for sale to the general public for self-use.
Where is Mastel Surgical located?
Where is Mastel Surgical located?
Mastel Surgical's head office is located in Rapid City, South Dakota. Mastel also has an office in Schiller Park, Illinois, and serves healthcare professionals, surgical facilities and distributors throughout North America and other markets.
What certifications and registrations does Mastel Surgical maintain?
What certifications and registrations does Mastel Surgical maintain?
Mastel Surgical maintains an ISO 13485:2016 certified quality management system and is FDA registered and Health Canada licensed. Individual product regulatory status varies by product, so customers should refer to the applicable product information or contact Mastel for details.
Ordering and Product Information
How can I purchase Mastel Surgical products?
How can I purchase Mastel Surgical products?
Qualified healthcare professionals and organizations can apply for a Professional Account to purchase eligible products through Mastel.com. Products that are not available for direct online purchase can be added to a Request a Quote submission for follow-up by the Mastel team.
Why are prices hidden on some Mastel products?
Why are prices hidden on some Mastel products?
Pricing for certain professional medical products is available to approved professional customers. Customers can create or sign in to their Professional Account to view applicable online pricing. Products that require a quotation can be submitted through the Request a Quote feature.
How do I request a quote from Mastel Surgical?
How do I request a quote from Mastel Surgical?
Browse the Mastel website and add eligible products to your Request a Quote form. Submit your contact and product information, and a Mastel representative can follow up regarding pricing, availability and other requirements.
How do I request a quote from Mastel Surgical?
How do I request a quote from Mastel Surgical?
Browse the Mastel website and add eligible products to your Request a Quote form. Submit your contact and product information, and a Mastel representative can follow up regarding pricing, availability and other requirements.